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Terms of Use

Your use of this site is expressly conditioned on your acceptance of these Terms of Use. If you do not agree with any part of the Terms of Use, you must not use this site.

Progressive Direct Insurance Company and its corporate and mutual company affiliates (“Progressive”) reserves the right to modify the Terms of Use at any time. Continued use of this site by you will constitute your acceptance of any revisions to the Terms of Use. Please check this page regularly.

 
  Copyright / Trademark
  Third-Party Sites
  Privacy & Security
  Password Registration
  Geographic Location Identification
  Disclaimer of Warranty
  Limitation of Liability
  Jurisdiction / Enforceability
  Underwriting Companies
  Homeowners Insurance
  Mobile Alerts
     

Copyright / Trademark

Except where otherwise indicated, all materials contained in this Web site are the copyrighted property of Progressive and/or third party licensors. All logos and other trademarks and service marks used on this site are owned by Progressive Direct Insurance Company or its affiliates, unless otherwise denoted.

Permission is hereby granted to use, copy and distribute these materials as presented in this Web site and without alteration for non-commercial purposes only; provided that all copyright and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited.

Except as expressly provided herein, you shall not use any portion of this Web site, or any other intellectual property of Progressive (including, but not limited to Progressive service marks), on any other Web site, in the source code of any other Web site, or in any other printed or electronic materials. Except as expressly provided herein, you shall not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this Web site's content or frame this Web site within any other Web site without our prior written permission. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory, without prior written permission from Progressive, is prohibited.

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Third-Party Sites

This site contains links to other Internet Web sites ("Third-party Sites") that are not maintained by Progressive. These links are provided solely for your convenience. Progressive makes no warranties or representations about the content of, any products or services offered by, or the intellectual property compliance of, such Third-party Sites. We recommend that you take the time to read the privacy policies and user agreements of these sites.

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Privacy & Security

Please review our Privacy & Security Policy, which also governs your visit to this web site.

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Password Registration

The Progressive online service Web site is restricted and requires a user identification code ("User ID") and a password for access. Unauthorized use or access of the online service sites is strictly prohibited.

In accessing the online service sites, you agree that:

  • Progressive is entitled to act on instructions received under your User ID and password.
  • Progressive is not liable for any unauthorized access to your personal information that is not the direct result of gross negligence or intentional misconduct on the part of Progressive.
  • You will keep your password confidential and you will notify Progressive immediately if you believe someone else has obtained your User ID and password or any unauthorized access to the online service site has occurred or may occur.
  • Progressive may block access to the online service site without prior notice if we believe your User ID and password are being used by someone other than you, if any unauthorized access to your personal information has occurred or may occur, or for other reasons.

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Geographic Location Identification

When you visit our Web site, you may see messages tailored to your specific state or city. We are able to identify your general geographic location using a system that recognizes and pinpoints the location of publicly routed IP addresses - the unique numbers computers use to communicate with other devices on computer networks. Though we can identify your geographic location, we do not receive your personal information. We identify your location only to provide a more tailored experience for you.

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Disclaimer of Warranty

The content and materials in this site are provided "as is" and without representations or warranties of any kind, either express or implied. Progressive expressly disclaims all warranties, express or implied, with respect to this site including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. Progressive does not warrant or represent that the functions or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site, its servers or any e-mail sent from Progressive are free of viruses or other harmful components. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

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Limitation of Liability

Progressive shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of (a) the use of, or inability to use, this site or content found in this site, or (b) unless resulting from the gross negligence or intentional actions of Progressive, the unauthorized access to or alteration of your transmissions or data, even if Progressive has been advised of the possibility of such damages. Some states do not allow the exclusion of liability for certain damages, so the foregoing exclusions or limitations may not apply to you.

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Jurisdiction / Enforceability

Use of this site shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles of conflicts of laws. Any dispute concerning this site shall be subject to the exclusive venue of a court of competent jurisdiction in Cuyahoga County, Ohio.

Should any provision of these Terms of Use be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.

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Underwriting Companies

Motor vehicle insurance policies are underwritten by the following Progressive insurance companies:

Artisan and Truckers Casualty Company
c/o CT Corporation System, 8025 Excelsior Dr., Suite 200, Madison, Wisconsin 53717

Mountain Laurel Assurance Company
c/o CT Corporation System, 1635 Market Street, Philadelphia, PA 19103

National Continental Insurance Company
1200 Veteran's Memorial Highway, Suite 100, Hauppauge, NY 11788

*Progressive Advanced Insurance Company
(C.A. #07535)
6300 Wilson Mills Rd., Mayfield Village, OH 44143
State of Domicile: OH

Progressive American Insurance Company
4030 Crescent Park Drive, Building B, Riverview, FL 33569

*Progressive Casualty Insurance Company
(C.A. #6007)
6300 Wilson Mills Road, Mayfield Village, OH 44143
State of Domicile: OH

Progressive Classic Insurance Company
c/o CT Corporation System, 8025 Excelsior Dr., Suite 200, Madison, Wisconsin 53717

Progressive County Mutual Insurance Company
1124 South IH 35, Austin, TX 78704

*Progressive Halcyon Insurance Company/Progressive Direct Insurance Company
(C.A. #07518)
6300 Wilson Mills Road, Mayfield Village, OH 44143
State of Domicile OH

Progressive Express Insurance Company
4030 Crescent Park Drive, Building B, Riverview, FL 33569

Progressive Freedom Insurance Company
c/o CT Corporation System, 820 Bear Tavern Road, Suite 305, West Trenton, New Jersey 08628

Progressive Garden State Insurance Company
c/o CT Corporation System, 820 Bear Tavern Road, Suite 305, West Trenton, New Jersey 08628

Progressive Gulf Insurance Company
6300 Wilson Mills Road, Mayfield Village, OH 44143

Progressive Hawaii Insurance Corp.
6300 Wilson Mills Rd., Mayfield Village, OH 44143

*Progressive Marathon Insurance Company
(C.A. #07755)
46333 Five Mile Road, Suite 100, Plymouth, MI 48170
State of Domicile: MI

Progressive Max Insurance Company
6300 Wilson Mills Road, Mayfield Village, OH 44143

Progressive Michigan Insurance Company
46333 Five Mile Road, Suite 100, Plymouth, MI 48170

Progressive Mountain Insurance Company
2075 Research Parkway, Suite A, Colorado Springs, CO 80920

Progressive Northeastern Insurance Company
1200 Veteran's Memorial Highway, Suite 100, Hauppauge, NY 11788

Progressive Northern Insurance Company
c/o CT Corporation System, 8025 Excelsior Dr., Suite 200, Madison, Wisconsin 53717

*Progressive Northwestern Insurance Company
(C.A. #6350)
6300 Wilson Mills Road, Mayfield Village, OH 44143
State of Domicile: OH

Progressive Paloverde Insurance Company
c/o CT Corporation System, 251 East Ohio Street, Suite 1100, Indianapolis, Indiana 46204

Progressive Preferred Insurance Company
6300 Wilson Mills Road, Mayfield Village, OH 44143

Progressive Premier Insurance Company
6300 Wilson Mills Road, Mayfield Village, OH 44143

Progressive Security Insurance Company
2450 Severn Avenue, Suite 102 & 200, Metairie, LA 70001

Progressive Select Insurance Company
4030 Crescent Park Drive, Building B, Riverview, FL 33569

Progressive Southeastern Insurance Company
c/o CT Corporation System, 251 East Ohio Street, Suite 1100, Indianapolis, Indiana 46204

*Progressive Specialty Insurance Company
(C.A. #5060)
6300 Wilson Mills Road, Mayfield Village, OH 44143
State of Domicile: OH

Progressive Universal Insurance Company
c/o CT Corporation System, 8025 Excelsior Dr., Suite 200, Madison, Wisconsin 53717

*Progressive West Insurance Company
(C.A. #6470)
6300 Wilson Mills Road, Mayfield Village, OH 44143
State of Domicile: OH

*Progressive Choice Insurance Company
(C.A. #07541)
6300 Wilson Mills Rd., Mayfield Village, OH 44143
State of Domicile: OH

*United Financial Casualty Company
(C.A. #5874)
6300 Wilson Mills Road, Mayfield Village, OH 44143
State of Domicile: OH

* Companies maintaining a Certificate of Authority to transact insurance in California. The Certificate of Authority number (C.A. #) appears after the company name.

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Homeowners Insurance

Homeowners insurance is made available through:

Progressive Specialty Insurance Agency, Inc.
6300 Wilson Mills Rd., Mayfield Village, OH 44143
State of Domicile: OH

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Terms and Conditions For Use of the Mobile Alerts Service

Your use of the Mobile Alerts service offered by Progressive Direct is expressly conditioned on your acceptance of the following Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not participate in the Mobile Alert service.

Progressive reserves the right to modify these Terms and Conditions at any time. Continued use of the service will constitute your acceptance of the new terms.

Your Responsibilities

  • Changes to your wireless number. If your wireless number changes while you are enrolled in the Mobile Alerts service, you are responsible for updating your information with us. You may update this information by logging onto www.progressive.com and changing your Mobile Alert contact information.


  • New providers, canceled contracts and stolen phones. You must unenroll from the Mobile Alerts service if you switch wireless service providers but retain your old phone number. When your new provider activates your phone, you may re-enroll in the service. You must also unenroll from the Mobile Alerts service if you discontinue your phone service or lose your mobile phone.


  • Fees. Some wireless service providers charge additional fees for sending and receiving text messages. You are responsible for any charges or fees that your wireless service provider may charge.


Modifications to the Mobile Alert Service
From time to time, we may modify the scope and features of the Mobile Alert service. We will notify you via email whenever new features become available and if the scope of the service changes in such a way that affect when and how you receive Mobile Alerts.

We may suspend or terminate the Mobile Alert service at any time without prior notice to you for any reason, including, but not limited to, breakdown, maintenance, or disruptions in service caused by the various telecommunication networks and service providers.

Terminating Your Participation in the Mobile Alert Service
You may unenroll from the Mobile Alert Service at any time by logging on to www.progressive.com and changing your Mobile Alert preferences. You may also unenroll by sending the word STOP to 74347.

Limitations of Liability
There are a number of factors outside of our control that can impact or delay the delivery of your Mobile Alerts. These factors may include restrictions made by your wireless service provider and disruptions to your wireless service. The Mobile Alerts are provided for your convenience and do not replace your monthly account statement(s), which are the official record of your accounts. We do not assume any liability or responsibility for a failure or delay in transmitting the Mobile Alerts to you or for any errors in the information contained in the Mobile Alerts.

We also do not assume any liability for any losses or damage (a) caused by the disclosure of information to your mobile phone when the phone is another person's possession; or (b) to your data, mobile phone or other equipment caused by the use of the Mobile Alert service, unless directly and solely caused by our negligence or willful default. Additionally, you agree to indemnify, defend and hold us harmless from and against any claims, losses or costs (including reasonable attorneys' fees) arising from your provision of a phone number that is not your own or your violation of applicable state and federal laws and regulations.

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